Legal & Transparency

Privacy Policy

Last updated: September 2026. Your privacy and intellectual sovereignty are paramount to us. Learn how SocialSnap collects, uses, and safeguards information.

๐Ÿ›ก๏ธ Core Privacy Summary
SocialSnap does NOT store user-extracted videos, audios, or photos on persistent storage. All media extraction is processed in ephemeral memory and immediately cleared after download completion. We do not sell your personal information.

1. Introduction

This Privacy Policy applies to SocialSnap ("we", "our", or "the Service"), accessible at socialsnap.live. It describes our policies regarding the collection, use, and disclosure of personal data when you use our web applications and the choices you have associated with that data.

2. Google AdSense & Third-Party Advertising (Mandatory Disclosure)

We use Google AdSense and third-party advertising partners to serve advertisements when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

  • Third-Party Vendor Cookies: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites on the Internet.
  • Google Advertising Cookies: Google's use of advertising cookies enables it and its partners to serve personalized ads to our users based on their visits to SocialSnap and/or other sites on the Internet.
  • Opting Out of Personalized Advertising: You may opt out of personalized advertising by visiting Google's official Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info or the Network Advertising Initiative.

3. Information We Collect

A. Log Data & Technical Telemetry

Like most web utilities, our web servers automatically log standard network connection metadata when you access our service. This may include:

  • Your device's Internet Protocol (IP) address;
  • Browser type, user agent string, and version;
  • Referring URLs and timestamps of requests;
  • HTTP response status codes and bandwidth usage metrics.

This information is used strictly for diagnostic server monitoring, preventing denial-of-service (DoS) attacks, and maintaining platform stability. It is never linked to personally identifiable profiles.

B. Media Processing & No-Retention Guarantee

When you enter a public social media URL into our extraction engine:

  • The server temporarily queries public API endpoints to identify available streams (e.g. 1080p MP4, MP3 audio).
  • Any transient stream merging performed by FFmpeg operates in temporary, isolated temporary files that are automatically deleted immediately after transfer via streaming background tasks.
  • We do NOT maintain a permanent archive, database of user download histories, or library of fetched content.

C. Cookies & Local Session Storage

Our website uses minimal functional cookies and browser localStorage:

  • Client Preference Storage: To store your UI preferences (such as dark mode settings or sound preferences).
  • Optional Creator Auth Cookies: If you use the optional "Cookies & Auth" tool to provide session credentials for Instagram Stories or YouTube bot verification, these credentials reside in secure, isolated server files utilized solely for your requested extraction. You may erase them at any time using the "Remove Cookies" button.

4. General Data Protection Regulation (GDPR) Compliance

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under Regulation (EU) 2016/679:

  • The right to access, update, or delete the information we have on you;
  • The right of rectification;
  • The right to object to processing;
  • The right of data portability;
  • The right to withdraw consent at any time.

Because SocialSnap does not require user accounts or store personal user records, we process the bare minimum of data necessary to transmit media streams to your browser.

5. California Consumer Privacy Act (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents are granted specific rights regarding their personal information:

  • Right to Know: You may request disclosure of what personal information is collected.
  • Right to Delete: You may request the deletion of personal data collected.
  • Do Not Sell My Personal Information: We do not sell, rent, or trade your personal information to any third parties.

6. Children's Privacy (COPPA Compliance)

SocialSnap does not knowingly collect or solicit personal information from anyone under the age of 13. Our website and services are directed at individuals of legal age to form binding contracts. If you believe a child under 13 has provided us with personal information, please contact us immediately at privacy@socialsnap.live, and we will promptly remove such records.

7. Security of Data

The security of your data is important to us. We employ TLS 1.3 encryption for all data in transit between your browser and our servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Updates to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in regulatory standards or software functionality. Updates become effective immediately upon posting to this page with an updated revision date.

9. Contacting Our Data Protection Officer

If you have questions, feedback, or concerns regarding this Privacy Policy or your data rights, please contact us via our Contact Page or write directly to:

SocialSnap Privacy Team
Email: privacy@socialsnap.live
Website: https://www.socialsnap.live